FAQ
Please see below for answers to some of our frequently asked questions:
What to Do If Your Child is Unwell
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If you're unsure whether your child is well enough for pre-school, please contact us before bringing them in. You can also refer to the helpful NHS website here for further information.
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If your child has a sickness bug, they should stay at home for 48 hours after their last episode of sickness or diarrhoea.
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If your child becomes unwell while at pre-school, we will call you to come and collect them.
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We are able to administer medicine under your guidance, so please discuss any medication needs with us.
What to Pack in Your Child's Pre-School Bag
All children will need:
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2x full changes of clothes, including socks
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Sun hat
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Waterproof coat
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Water bottle
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Packed lunch, if you haven't ordered a hot lunch.
Babies and some toddlers will also need:
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Nappies and wipes
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Bottom cream
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Comforters
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Milk bottles with formula or breast milk
PLEASE LABEL ALL ITEMS
Sleeping Arrangements
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We have cots, pushchairs, and fold-out beds, which are suitable from 12 months.
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We aim to replicate your child's home sleep routine.
Breastfeeding
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While we will provide support, please plan for your child to have a day away from breastfeeding. Consider alternatives like bottle-feeding, expressing milk, or using a beaker. You can find more advice here.
Booking a Space
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To secure your child's place, contact us for a visit and a chat.
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You will need to submit a completed registration form along with a start date.
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Spaces fill quickly, especially for children aged 2 and under, so we advise you complete the process as quickly as possible.
Minimum Sessions
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We recommend a minimum of two mornings a week to help your child settle at pre-school.
Settling In
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Every child is different; some adjust quickly, while others need a gradual approach. We'll work with you to accommodate your child's needs.
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Please say goodbye to your child instead of sneaking away, and reassure them that you'll return later.
Addressing Concerns
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Please discuss any concerns with your child's keyworker and if necessary, contact the Manager.
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If you remain unsatisfied, please consult our complaints procedure policy here.
Food at Pre-School
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We maintain a snack list in the entrance hall, and parents can sign up to bring in snacks.
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You can order hot lunches by sending us an email here.
Toilet Facilities
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We have child-sized toilets with training seats and potties and along with an accessible toilet.
Reusable Nappies
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We welcome the use of reusable nappies and will follow your home routines.